I stopped playing there completely in 2021. They offer you bonuses with playthroughs that are not really impossible but oddly, as you reach closer to completing the playthrough requirements, you start to lose. I became a member of Lucky Creek casino in 2020 and spent thousands of dollars here with minimal wins. The only 2 times they’ve responded is to say that it has been paid out and to look in my statement for the square whatever deposit! Regardless of how many times I’ve told them that I didn’t get it even though they even admitted and showed me their mistake they just keep ignoring me!!! And I still haven’t got my money months later! This isn’t the only incident that I’ve had with this casino either this was just my last straw with this place! 🤬🤬🤬🤬🤬 We are now in September!! I still don’t have the money and I’ve sent a million emails trying to get them to speak with me. They then proceeded to tell me that the financial department would be in touch and that the thousand dollars they sent to the wrong account would come back to them!! That was withdrawn at the beginning of July. They admitted that they made a mistake and showed me the account number they sent it to! They put my institution numbers in the middle of my account number. Lucky creek is absolutely awful! I have played there for a while putting up with a lot of S!!! from them!! This was the last straw for me! I won a thousand dollars and withdrew it and they screwed up the account number and sent it to a different account. I also have screenshots of my winnings that they never would pay me for. A lot of people are being scammed out of their hard earned money. If anyone in the right places sees this message please shut down this casino. But I've never even seen or heard of anyone winning or any evidence at all of anyone winning. It's amazing that they also have a car giveaway. I gave up and just went to a game and max betted it all back to zero and will never use this casino or it's affiliates ever again for slot play.

After exhausting every effort I could use. You pay them but when you win they don't pay you. so when I went to withdraw the money won they kept giving me the runaround saying that my account wouldn't accept their payment and then they lied and said my ID verification was no good. I deposited $20 in this casino and won over $5000.00.

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